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FAQ

Have a question? We have answers! Find answers to our most frequently asked questions below.

What is Farmers State Bank’s routing number?

102103562

What are Farmers State Bank’s hours?

Locations and Hours

Where is Farmers State Bank located?

Locations and Hours

How long will my Debit Card remain active?

Your debit card will work until the last day of the month that it is set to expire. A replacement card will be mailed to your address on file with Farmers State Bank before the card expires.

What do I do if my card is lost or stolen?

Information regarding lost or stolen cards can be found here.

What ATMs are surcharge free?

ATMs at the Farmers State Bank branches, as well as any Allpoint ATM world-wide is surcharge free. You can view the Allpoint Network ATMs at allpointnetwork.com.

E-Banking FAQs

How do I enroll in Online Banking?

Consumer – Please fill out the online application
Business – Please fill out Business Internet Banking Application and drop it by one of our three location, fax 719-347-2162, mail to PO Box 9 Calhan CO 80808  
Minors (Under 18 ) – Please fill out Minor Internet Banking Application and drop it by one of our three location, fax 719-347-2162, mail to PO Box 9 Calhan CO 80808  

How do I find out my password if I have forgotten it?

If you forgot your password, enter your username and place a checkmark in the box “Forgot Password” and click “Log in”.  Follow the steps to receive a secure access code and create a new password. Please note if your account is locked (three (3) invalid attempts) or your secure access code options are not current you will need to call Your FSB for assistance 719-347-277

How do I sign up for Mobile Banking?

To download our Mobile App go to the App Store or Google Play Store and search "your fsb".

How do I sign up for eStatements?

Log-in to Online Banking. Click "Services" then click "Statement Delivery Options". Click the pencil (edit). Change the delivery type to "E-Statement". Click "I agree", enter your primary email, then click "Save".

What is a Secure Access Code?

It is a code sent via email, text message (SMS) or phone call that is on file with Farmers State Bank. These codes are good for one-time use in the system and expire after 15 minutes. The code allows you to register your computer for later use so you do not have to keep going through this process when you log-in to Online and Mobile Banking.

What are Internet Cookies?

An Internet Cookie is a small piece of data sent from a website and stored in the user's web browser (IE, Chrome, Firefox, etc.) while the user is browsing.  Cookies are useful because they allow browsers to remember specific information, such as usernames and passwords.

Why do I have to continually get a Secure Access Code/Register My Computer?

Your computer/anti-virus settings are set up to delete browser cookies and temporary internet files, which is deleting your FSB log-in information from your computer. You may need to adjust the settings to accept cookies during registration, if so desired.  For security we would recommend not registering your browser, but getting an access code every time.

What are the Online Banking browser requirements?

In order to access all the functions of Online Banking and to ensure your information is secure, we recommend you have the latest browser versions.
Microsoft Operating System Browser Requirements:

Browser Operating System Most Recent Version Download Link
Internet Explorer Windows 7 and higher IE 11 https://support.microsoft.com/en-us/products/internet-explorer
Mozilla Firefox Windows 7 and higher 27 https://www.mozilla.org/en-US/firefox/new/
Google Chrome Windows 7 and higher 33 http://www.google.com/chrome

Mac Operating System Browser Requirements

Mozilla Firefox OS X 10.6 - 10.8 https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?redirectlocale=en-US&redirectslug=install-firefox-mac
Google Chrome OS X 10.6 - 10.8 http://www.google.com/chrome
Safari OX X 10.8 https://support.apple.com/safari

For your safety and security, our website is compatible with the Microsoft, MAC, Google, Firefox supported operating and browsers systems.  Older versions of these products are not supported by their creators any longer and have a higher risk of harming your computer through viruses, malware and account take overs.

How do I change my E-mail/Physical/Mailing Address?

Sign-in to Online Banking, click “Address Change” under “Services” tab.  Enter in your new information and click “Submit”.  These changes do not usually take effect for a couple of business days.

How do I sign up for Bill Pay?

Sign-in to Online Banking, click “Transactions” tab, then click “Bill Payment”. Verify the information is filled in correctly and accept the disclosure.

How long does it typically take for a bill payment to reach its destination?

Electronic payments take up to three (3) business days from being scheduled. Since check payments rely on the United States Postal service, we suggest allowing seven (7) to ten (10) business days from the scheduled date.  You can determine if payments are electronic or check by looking under the payee’s name within bill pay.